SOLUTIONS BY MULTIVERSUM INSIGHTS INTO OUR PROJECTS

Global Tech I (GT I), operator of a 400 MW offshore wind farm with approximately 80 employees, approached Multiversum with the following challenge: “We were in the midst of a change process, with a new strategy at its core. Our challenge was to operationalize this strategy within our highly heterogeneous organization.”

“We were looking for a way to transparently communicate our vision, align and strategically direct the company,” GT I entrusted Multiversum GmbH with these words to steer the future direction of the company, engage employees, and make success measurable. The scope of the project was to involve all areas of the company in the transformation process, with the goal of maintaining transparent communication, integrating the knowledge of the entire workforce, and pulling together as a team.

At GT I, Multiversum GmbH recommended the introduction of the “Objective and Key Results” (OKR) method. From a corporate perspective, this is a framework that offers the significant advantage of making difficult-to-quantify strategic objectives measurable, thus providing management with a tool for assessing success. Additionally, from an employee perspective, the method provides transparency regarding the goals to be achieved, which promotes the breakdown of information silos, allows for new thinking, and enhances the sense of teamwork.

A crucial first step in introducing the OKR framework was to tailor it specifically to the customer’s needs. Both management and employees received intensive training in the methodology through interactive training sessions. Thanks to a balanced combination of top-down goals (Midterm Goals) and bottom-up initiatives (Objectives and Key Results), an initial set of OKRs was created in a short amount of time. During the first OKR cycle, Multiversum served as process guardians, significantly contributing to the successful implementation. In the second cycle, the primary responsibility lay with GT I, but Multiversum supported the method’s implementation with targeted guidance at various points along the way.

“Our company has benefited from the clear definition of upcoming tasks. The precise formulation of new goals and the impetus to articulate them accurately and purposefully has not only helped us in achieving our new strategy but also in proactively implementing changes.”

As an energy and emissions-intensive company, Salzgitter AG is particularly in the spotlight of increasing regulatory requirements in the area of sustainability. A focus on the central challenges in the areas of environment, social affairs and governance (ESG), was therefore of crucial importance for the long-term success and future viability of the company, while at the same time taking into account the overall Group strategy.

As a group with a decentralized structure, Salzgitter AG needed to take a holistic approach to sustainability from an entrepreneurial perspective, taking into account existing processes, established competencies and the specific requirements of its multiple business areas. Our mission was to support the internal ESG team in the complex task of coordinating the stakeholders to be included, develop the relevant technical content and the necessary governance structures in order to implement them successfully at the group level.

As the basis for Salzgitter AG’s long-term strategy process, our consultants developed an ESG governance structure hand in hand with our client, which established continuous cooperation within the project consisting of a ESG working group as well as communication channels with risk management and the Executive Board level, among others. Here, Multiversum GmbH was able to make full use of its extensive experience in managing internal company processes.

A successful corporate strategy – especially in the area of sustainability – is always characterized by a clear prioritization of options and deriving ambitious objectives accordingly. Thus, the next step in the project was to carry out a so-called “materiality analysis”, which identified the most important sustainability issues for our client according to the principle of double materiality. To this end, stakeholder groups and function holders were identified and included in the determination of key topics of the strategy through expert interviews and on the basis of an online survey.

Building upon our analysis, the following project steps included a strategic positioning on the topic of sustainability coordinated directly with the responsible Executive Board of SZAG, the conception of strategic fields of action and focus areas as well as the description and supplementation of specific management approaches to key topics, objectives and management approaches. In close cooperation with Investor Relations and Corporate Communications, among others, our consultants finally steered the developed content into a report form structured according to the new ESRS sector standards and a completely revised sustainability section of the Salzgitter AG homepage.

An industry’s leading partner for the development, construction, and long-term operation of wind farms continually optimizes its operations to sustain the most reliable partnership offers. Multiversum has joined Vattenfall on the challenge to further automate the processes in cost controlling area by developing a tailored digital tool based on the Excel and Power Query technology.

Our optimization approach focuses on making the existing processes more secure, reliable and durable and hinges on a continuous cycle of assessment and improvement. By adopting an agile methodology, we ensure rapid solution based on prototyping, testing, and refinement.

We have crafted a tailored digital Cost Control Tool and a Power BI dashboard in close collaboration with the customer by utilizing Excel and Power Query technology, aiming for automation that meets the specific customer needs. This not only has enhanced operational workflows and enabled for deep data analysis but also fostered a culture of innovation and sustainability.

With the focus on the highest quality, we have delivered a digital tool that enabled a central control over data workstreams, minimized risk of data inconsistency and enabled data transparency. The tool tailored to the customer requirements has been successfully adopted as a holistic solution to streamline and optimize existing processes, thus reinforcing our customer‘s commitment to efficiency, sustainability, and reliability in the wind farm industry.

ROY ROBSON, a premium menswear brand, was faced with the challenge of strategically integrating artificial intelligence into business processes. The multitude of AI possibilities was difficult to grasp and there was no clear way to break them down into concrete, company-specific use cases.

To bring clarity to the complex world of AI, ROY ROBSON opted for AI opportunity mapping as an ideation workshop with the management and department heads. The aim was to activate the creative potential within the company and identify specific AI application areas tailored to the company’s own business model.

Multiversum GmbH used the AI Design Sprint^® according to the method from 33A at ROY ROBSON. This is a structured, collaborative design thinking approach that translates technological possibilities into concrete, business-relevant use cases. The central component was the AI Opportunity Mapping Workshop: a moderated ideation session in which a wide range of ideas were first generated, then jointly evaluated and prioritized. This allowed the most promising potential to be identified and clearly formulated. The interactive methodology was particularly effective, picking up all participants where they stood – regardless of their individual prior knowledge of AI. The workshop time was used as effectively as possible: The end result was practical, subject-specific use cases that serve as a basis for the targeted integration of AI. ROY ROBSON not only received guidance, but also an actionable roadmap for the next steps in the AI transformation.

The CO₂ footprint management of Salzgitter Flachstahl GmbH is supported by various projects and initiatives that operate independently towards the shared decarbonization goal. Collaboration and the storage of relevant documents have so far taken place in separate Microsoft Teams rooms – without an overarching structure. This decentralized organization hampers cross-project information flow, results in duplicate storage locations, and thus increases the risk of error-prone processing and redundant content.

To make collaboration between the projects more efficient, Salzgitter Flachstahl GmbH has decided to connect existing storage locations, structure information clearly, and deliberately avoid redundancies. By linking and optimizing existing repositories in a central hub, access to cross-project content will be facilitated, and the efficiency of collaboration will be sustainably improved.

Multiversum GmbH, together with Salzgitter Flachstahl GmbH, has developed a Collaboration Hub for CO₂ footprint management. This is based on the integration of existing Microsoft 365 applications such as SharePoint and Planner and supplements the existing Teams structures with a central, sustainable platform for cross-initiative collaboration. The hub was designed based on a structured requirements analysis in close coordination with relevant key users. These users were trained in parallel so that they can independently administer and efficiently use the solution in the future.

Nordex Energy, a prominent player in the wind turbine manufacturing sector, recognized the necessity to advance its contract management system. Faced with a complex array of contracts that included numerous components, legal entities, and types, the company aimed to enhance oversight and streamline its processes. Previous systems were inadequate for monitoring time-sensitive deadlines and contractual obligations effectively. This lack of centralized insights and automated alerts was identified as a starting point for optimizing contract administration and associated management processes.

In a close collaboration between Multiversum GmbH and Nordex Energy, an innovative contract management solution was developed, leveraging the capabilities of SharePoint, Power BI, and Power Automate. The goal was to establish a central hub for information; thus, we created a specialized SharePoint platform tailored precisely to the needs of Nordex. This platform was equipped with detailed Power BI reports to enhance visibility. Another key element was the implementation of an automated notification system that ensures critical information reaches responsible parties in a timely manner. This approach significantly reduced the risk of delays and bolstered reliability throughout the entire lifecycle of the contracts. As a result, Nordex Energy’s global procurement department was equipped with a state-of-the-art contract management system.

In a goal-oriented partnership, Multiversum GmbH developed a SharePoint-based solution for Nordex Energy. This system serves not only as a secure digital repository but also as a dynamic data source for Power BI, enabling comprehensive analytics to provide deep insights. Through the use of automation technology, we established a system for timely notifications that supports proactive management of contractual milestones and deadlines.

To simplify administration and improve visibility, we enhanced our data with metadata. This provides intuitive visual indicators that facilitate tracking and efficient navigation through contract statuses.

The implementation of the new system was complemented by in-depth interactive training sessions for the procurement team at Nordex Energy. These trainings were designed to fully leverage the potential of the SharePoint solution and equip the employees with the skills necessary to effectively integrate the system into their daily processes.

As an operator of solar parks, EnBW is faced with the challenge of quickly and efficiently recording the lost production caused by redispatch measures by the grid operator or market-related curtailments by the direct marketer in order to assert financial claims.

The aim is to fulfil the legal requirements and at the same time take into account the needs of all stakeholders involved.

For EnBW, Multiversum was able to establish an efficient process for the reliable and timely calculation of redispatch measures and market-related curtailments and to reliably calculate the lost production for various solar parks of the customer.

Special attention was paid to a customized solution for the customer’s requirements for data transmission and the calculation of lost production.

To ensure the high demands on the process and the quality of the calculation results, we worked with our customer to set up a data platform based on Microsoft SharePoint for the fast and efficient exchange of performance data and calculation results.

The customer’s requirements for the result formats were recorded in advance of the failure calculation and implemented precisely in order to achieve maximum added value. With the help of our automated calculation process, we were able to ensure that EnBW could quickly, efficiently and accurately record its lost production and assert its financial claims.

Operators of wind turbines are subject to so-called redispatch measures. Redispatch is an intervention by the grid operator in electricity generation in order to avoid grid bottlenecks and ensure grid stability.

Operators of power plants can be instructed to reduce or increase their feed-in. For the operators, this means that they have to adjust their production flexibly.

The operators are entitled to compensation for the losses incurred. To this end, the operators must prove the lost production to the grid operator.

As a consulting company with many years of experience in the field of renewable energies, we support our customer RWE in the efficient and reliable calculation of the lost production caused by redispatch measures.

A particular focus is on the fulfilment of individual customer requirements with regard to data exchange and output formats. With our customised approach, compensation claims can be asserted faster than before.

In close cooperation with our customer RWE, we have established a customised process that ensures efficient and secure data exchange of production and calculation data based on Microsoft SharePoint.

By using automated calculation solutions, we ensure that the lost production is available to our customer in the shortest possible time and in the highest quality. In doing so, we take into account the requirements of the customer and the network operator in order to ensure that compensation claims are asserted quickly and to minimise revenue losses.

Operators of wind power plants are subject to redispatch measures, in which grid operators intervene in electricity production in a targeted manner to ensure grid stability and security of supply.

Plant operators must flexibly adjust their feed-in, either reducing or increasing it, depending on grid requirements. Compensation is paid for lost revenue, which is documented by providing the grid operator with precise proof of the lost production.

As part of our collaboration with Global Tech I, we offer customised solutions for calculating the lost production caused by redispatch measures as experts in the field of wind energy. We rely on close, transparent cooperation in order to optimise data exchange and tailor the output formats precisely to the needs of our customers.

This partnership-based approach enables us to realise compensation claims much faster and significantly increase the efficiency of the processes, resulting in sustainable added value for Global Tech I.

In collaboration with our customer Global Tech I, we have developed a customised process that efficiently optimises the exchange of production and calculation data on lost production. This solution utilises Microsoft SharePoint integration and automated calculation mechanisms to provide the required data quickly and accurately.

Through continuous dialogue with Global Tech I and close coordination with the company’s specific requirements, we ensure that both the network operator’s and Global Tech I’s needs are optimally taken into account. This trusting partnership enables us to assert compensation claims quickly and reliably, which not only increases earnings but also significantly improves the efficiency of the entire process chain.

We also guarantee maximum security and trust through transparent and traceable data processing. With this close collaboration, we are setting new standards in the wind energy industry and helping Global Tech I to achieve sustainable success in a dynamic market environment.

Operators of wind power plants are subject to redispatch measures in which grid operators intervene in electricity generation to avoid grid bottlenecks. Plant operators can be instructed to flexibly reduce or increase their feed-in.

Compensation is paid to the grid operator for lost revenue, which is documented by reporting the lost production. This places high demands on the flexibility and documentation of the operators.

As wind energy experts, we support WestfalenWIND in efficiently calculating the lost production for onshore turbines resulting from redispatch measures. Our many years of experience enable customised solutions that meet specific requirements for data exchange and output formats.

Through optimised processes, we ensure that compensation claims are fully documented and asserted faster than before. This approach increases the flexibility and cost-effectiveness of operators and reduces the administrative burden.

With our many years of experience in the wind energy sector, we understand the complex requirements that redispatch measures place on operators. Working closely with our client WestfalenWIND, we have developed a customised process based on Microsoft SharePoint that ensures the secure, efficient exchange of production and calculation data.

Our approach is consistently orientated towards the individual needs of our customers: By using automated calculation solutions, we ensure that the breakdown work is available quickly and in the highest quality. We take into account the specific requirements of both the customer and the grid operator in order to facilitate the rapid assertion of compensation claims and maximise earnings. In this way, we create real added value for WestfalenWIND through flexible and precise process design.

At an international logistics company, the growing IT landscape of the national subsidiaries led to complex and inefficient processes.

Different filing systems and working methods made standardised control at the head office difficult. The challenge was to analyse and harmonise these heterogeneous structures and make the processes more efficient.

Together with the employees, we conducted a training workshop to develop a deep understanding of the existing processes.

Through a structured analysis of the current situation, we identified manual, time-consuming activities and interface problems. In interactive sessions, we developed optimisation potential and showed how digital tools can simplify and accelerate processes.

In the workshop, manual work steps were specifically replaced by digital solutions and redundant filing systems were consolidated.

This enabled a consistent and transparent process chain across the national companies. The  harmonisation led to significantly shorter processing times and a uniform data structure. Employees were  also sensitised to the new digital working methods, which increased acceptance of the changes.

Overall, we achieved a significant increase in efficiency, which is reflected in both faster processes and  improved data quality.

Heinrich Brüning GmbH, an established company specializing in the import and export of premium nuts and dried fruits, is currently undergoing an exciting phase of business development.

As the company grows, so do the demands on its internal operations – particularly within the accounting department. This development presents an opportunity to modernize existing processes and make them fit for the future.The current accounting structures are reaching their limits, revealing optimization potential in terms of efficiency, speed, and reliability.

To meet the standards of a modern, performance-oriented company in the food industry, targeted investments are now being made to further develop and digitalize accounting processes.

In close collaboration with subject matter experts, new accounting processes were developed and successfully implemented.

The focus was on designing workflows to meet today’s requirements for performance, responsiveness, and reliability.

The resulting process landscape is not only tailored to the company’s current needs but has also been deliberately designed to effectively support future developments and growth.

Multiversum’s approach followed a structured methodology: together with the client, relevant accounting processes were identified, documented, and analyzed.

Based on this, Multiversum and the specialist departments jointly developed target processes aimed at sustainably enhancing the accounting performance. Transparency, automation potential, and future viability were at the heart of this approach.

The implementation measures derived from the target processes were not only defined by Multiversum but also actively supported as part of the change process, ensuring a successful transition to the new way of working.

ISO 9001 certification is an important building block for quality management in wind farm operations, ensuring structured and traceable processes. To meet the requirements of the standard, a project was launched to analyse and further develop the existing information and process landscape.

The aim was to improve the quality and efficiency of internal processes further and ensure eligibility for certification.

During the preparation for ISO 9001 certification, it became apparent that the existing audit processes and parts of the information and process architecture could be improved in terms of clarity, standardisation and efficiency.

Some core processes could also be documented in a more targeted manner to enable better traceability and facilitate further development.

The following measures were implemented to optimise the processes:

• Audit optimisation: development and introduction of a peer review audit procedure, and support in preparing and implementing internal and external audits.
• Structural analysis and further development: A comprehensive analysis of the information and process landscape was conducted to identify areas for improvement and develop specific scenarios.
• Process documentation: Improving the documentation of key processes to support consistent quality management.
• Employee qualification: training to ensure that all relevant employees comply with audit requirements.

Heinrich Brüning GmbH faced a central challenge – the complete transformation of its existing production and sales planning. Until then, planning had been largely reactive, driven by customer orders.

Mid- to long-term planning was essentially based on experience and limited to the seasonal business. Capacity bottlenecks and resulting delayed deliveries prompted the management to fundamentally revise the entire planning approach, with the additional goal of minimizing inefficient resource utilization.

As part of an iterative consulting process, the existing planning system was systematically analyzed.

Using the proven, method-based Multiversum process management approach, critical weaknesses were identified – including guideline-based interviews and moderated workshops with the departments involved.

This created a clear, practical target vision for the future Sales & Operations Planning (S&OP) process.

The implementation of the new S&OP process then took place step by step during ongoing operations. A key factor for success was the close integration between departments, management, and day-to-day business operations. At the same time, the technical foundations were established: by leveraging low-code technologies, specialized planning software, and proprietary methods, a flexible, implementation-focused solution was developed that integrated seamlessly into daily corporate routines.

However, the project was much more than a technical rollout – it represented a fundamental paradigm shift. Instead of steering the business primarily based on incoming customer orders, a planning-driven approach to corporate management became the central focus.

This shift required intensive change management, enabling employees to rethink their roles, take on new responsibilities, and actively shape the transformed day-to-day processes. The change thus affected not only systems and workflows, but above all the mindset and behaviors within the organization.

dena was already using Microsoft 365 in places, but most teams continued to work with network drives and organically grown structures.

The goal was a company-wide collaboration hub that would bring order, simplify teamwork, and make governance reliable. At the same time, employees needed to be enabled to use SharePoint and Teams confidently and effectively.

Together, we designed the architecture of the “dena Campus.” It consists of three building blocks. The Coworking Area concentrates cross-department collaboration and makes knowledge easy to find. The Division Hubs reflect the organization’s structure and provide each function with a dependable workspace. The Project Hubs already existed. We integrated them precisely into the new structure and aligned navigation, interfaces, and permissions within the Campus so established ways of working were preserved while benefiting from the new framework.

On this basis, we established a clear role model with global and local key users as well as IT owners. Responsibilities became transparent and decision-making paths shorter. To keep the dena Campus clear and stable over the long term, we also introduced an easy-to-understand lifecycle rulebook for sites and teams. It governs requests and provisioning of new SharePoint sites, approvals, permissions, content reviews, and the archiving or closure of outdated areas. The processes are documented and transparent for all stakeholders.

Enablement was a dedicated, central workstream. Through audience-specific training, we taught SharePoint fundamentals and collaboration with Teams, OneDrive, Planner, and OneNote. Key users received additional guidance on governance settings and best practices. A lean first-level support model ensured the knowledge landed in day-to-day work. An operating model for the post-go-live phase bridged the transition to steady-state operations.

By July 2025, the dena Campus went live. More than 100 structured sites now deliver transparent data flows and collaboration that is reliable, secure, and scalable.

he Project Hubs are seamlessly integrated, and the Coworking Area and Division Hubs set new standards for daily work. Roles and processes are firmly anchored. An active community of key users spreads knowledge across the organization and turns the platform into a learning system. In this way, technology becomes tangible value – daily, cross-team, and demonstrably effective.

MOVE ON Energy has realised Europe’s largest solar farm project to date with the Witznitz Energy Park. With an installed capacity of 650 MWp and more than 1.1 million solar modules, the facility covers approximately 500 hectares south of Leipzig. The park is the first in Germany to be directly connected to the transmission grid operated by the transmission system operator 50Hertz.

As a result, network constraints may lead to so-called redispatch measures – temporary curtailments of electricity generation. Since a direct connection of a solar park to the transmission grid had been unprecedented, new process flows between the operator and 50Hertz had to be developed and aligned.

Multiversum supported MOVE ON Energy with extensive experience in redispatch management from both the offshore wind sector and large-scale photovoltaic projects. The objective was to enable the rapid implementation of the required calculation, validation, and reporting processes.

Following a detailed analysis of the requirements, we developed a tailored procedural model that allows redispatch curtailments to be calculated precisely and settled reliably. In addition, we examined overlaps with market-driven curtailments by the direct marketer and ensured that clear attribution between the two was maintained. This enables claims against the transmission system operator and the direct marketer to be clearly separated.

Through its collaboration with Multiversum, MOVE ON Energy now possesses a methodology that enables redispatch measures and market-driven curtailments to be settled swiftly, efficiently, and in full compliance with regulations.

For Europe’s largest solar park – and simultaneously the first to be directly connected to the 50Hertz transmission grid – pioneering processes have thus been established that can serve as a model for future large-scale projects.

The clear separation of claims against the transmission system operator and the direct marketer further enhances transparency and traceability.

Accordingly, Witznitz Energy Park is not only a technical flagship project, but also sets new regulatory benchmarks for the integration of large-scale photovoltaic installations into the German transmission network.

Spielbank Hamburg Jahr + Achterfeld GmbH & Co. KG has been operating state-licensed gaming at four locations in Hamburg since 1978. Upon receiving the new concession, the company was required to introduce a quality management system in accordance with ISO 9001 and to develop an information security concept based on ISO 27001.

To meet growing regulatory requirements and implement increasing security demands efficiently, Spielbank Hamburg commissioned Multiversum GmbH to provide comprehensive support and implementation for the project.
 
With the ISO certifications as the defined goal, the aim was to establish clear structures and strengthen awareness of quality and data security throughout the entire organization. To ensure acceptance and long-term sustainability, stakeholders from all departments were actively involved in the further development of existing processes from the very beginning, and employees were regularly informed about the project’s progress.

As part of a thorough analysis of the status quo, Multiversum GmbH initially conducted a comprehensive series of interviews with all individuals involved in the project to gain a detailed understanding of processes, roles, and responsibilities.
 
Based on the insights gained, a quality management system was developed that structures Spielbank Hamburg’s existing processes, implements additional processes required for ISO 9001 certification, and enables continuous improvement. In parallel, an information security concept was created in accordance with ISO 27001, integrating both technical and organizational measures to better protect sensitive data and systems.
 
The result: a certifiable management system characterized by high transparency and clearly defined processes, supporting the company’s long-term quality and information security strategy, while being fully embraced by employees across all departmentsl flagship project, but also sets new regulatory benchmarks for the integration of large-scale photovoltaic installations into the German transmission network.

A disruption of the grid connection occurred at a Dutch offshore wind farm, resulting in significant financial losses for Vattenfall N.V. To quantify and claim these losses correctly, a compensation calculation had to be carried out for the first time in the Netherlands in accordance with the applicable Dutch regulatory requirements.

The challenge was that no practical experience or established references existed for such a case in the Dutch market. The use of various technical data sources, complex regulatory requirements and the need for close coordination with several involved stakeholders further complicated the development of a clear and consistent claim basis. At the same time, Vattenfall faced considerable time pressure to quantify the financial impact in a robust manner and submit the claim to TenneT within the required deadlines.

Multiversum leveraged its extensive experience from similar cases in the German market and assumed full responsibility for determining the financial impact in compliance with all regulatory requirements in the Netherlands.

This included the consistent consolidation and assessment of all relevant input data, including different wind data sources and operational information, to establish a reliable basis for the compensation calculation.

In parallel, Multiversum developed a tailored calculation tool capable of accurately reflecting all technical parameters and producing a transparent and verifiable claim.

The team also coordinated the communication and alignment with TenneT and other involved parties, supporting the clarification of all technical and regulatory questions. This close collaboration and iterative review process significantly contributed to the quality and completeness of the final calculation.

A robust and fully verifiable claim was ultimately prepared, submitted to TenneT within a few weeks or months, and successfully accepted. This marked the first practical implementation of the procedures and requirements defined in Dutch regulation.

The insights gained and the methodology developed now serve as a reliable industry benchmark for future comparable cases. They provide guidance for upcoming submissions and enable Multiversum to handle similar compensation calculations even more efficiently going forward.
For Vattenfall, the result delivered a clear, regulatorily sound foundation for financial compensation and a solid basis for future interactions with the grid operator.

The result: a certifiable management system characterized by high transparency and clearly defined processes, supporting the company’s long-term quality and information security strategy, while being fully embraced by employees across all departmentsl flagship project, but also sets new regulatory benchmarks for the integration of large-scale photovoltaic installations into the German transmission network.